Return Policy

At Yard Greetings By Sandy LLC, we want you to love your purchase! If something isn’t right, we’re here to help.

📅 30-Day Return Window
We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

✅ Return Eligibility
To qualify for a return:

Your item must be in the same condition that you received it: unworn or unused
It must include tags and be in the original packaging
You must provide a receipt or proof of purchase

📦 How to Start a Return
To initiate a return, please contact us at yardgreetingsbysandystore@gmail.com.
Send approved returns to:
20423 Quinella St, Orlando, FL 32833

We will send you a return shipping label and instructions if your return is accepted.
Please do not send items back without contacting us first—unauthorized returns will not be accepted.

🛠️ Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is damaged, defective, or you received the wrong product, contact us immediately at yardgreetingsbysandystore@gmail.com. We’ll make it right.

🚫 Non-Returnable Items
Some items are not eligible for return, including:

Custom or personalized products
Perishable goods (e.g. food, plants, flowers)
Personal care items (e.g. beauty products)
Hazardous materials, flammable liquids, or gases
Gift cards and sale items

Not sure about your item? Reach out to us and we’ll be happy to clarify.

🔁 Exchanges
Want a different item? The fastest way is to:

Return the original item
Place a new order after your return is approved

🇪🇺 EU 14-Day Cooling-Off Period
If your order is delivered to the European Union, you have the right to cancel or return it within 14 days for any reason. The item must be:

In original condition (unworn, unused, with tags, in original packaging)
Accompanied by a receipt or proof of purchase

💳 Refunds
Once we’ve received and inspected your return, we’ll notify you of approval status.
If approved, your refund will be processed to your original payment method within 10 business days.
Please allow extra time for your bank or credit card provider to complete the refund.

If more than 15 business days have passed since your return was approved, contact us at yardgreetingsbysandystore@gmail.com.

📍 Business Info
Store Name: Yard Greetings By Sandy
Company Name: YARD GREETINGS BY SANDY LLC
Email: yardgreetingsbysandystore@gmail.com
Address: 20423 Quinella St, Orlando, FL 32833
Phone: +1 561-780-8058